Frequently Asked Questions

General questions about all SpaceNow! Systems
How much increase in filing or storage capacity can I expect from a high density mobile system?
A typical system will double the capacity of a given area but can increase it as much as 400% if your files are now in 4 or 5-drawer file cabinets. Here's how: First, by replacing file cabinets with 8-level file shelving, you more than double the number of files per square foot of floor space. Then, by "mobilizing" the shelving, you double again the number of shelving sections by eliminating the empty, wasted aisle space between them.
  1. General questions about all SpaceNow! Systems
  2. Questions about the SpaceNow! Full-Deck System with recessed rails
  3. Questions about NoTrac® Trackless Systems
  4. Questions about Mobile SlatGrid™ Hybrid Storage & Display Systems
  5. Questions about the Hybrid ArtGlider™ Mobile Storage & Display Systems

Does high density storage offer other benefits in addition to space savings?
Yes. Productivity: By consolidating your files or stored material in a compact area, especially on open shelves, access time is reduced, large numbers of files are visible at once, misfiles are reduced, walking distances are usually less especially if some of your records are now kept in another room or the basement, or off-site entirely. Security: An entire mobile system can be locked to prevent unauthorized access to the contents. Versatility: A SpaceNow! high density system can hold many things in addition to files such as: books, office supplies, forms, inventory, samples, parts, collections, etc.

Do you offer any warranty?
Yes, for a lifetime! For as long as you own a SpaceNow! system we will replace or repair any part found defective in materials or workmanship and including any part that wears out even in normal use. For one (1) year we will also provide or pay for the labor involved.

Can a SpaceNow! system be expanded at a later date?
Yes. All SpaceNow! systems are modular and can be expanded in both length and width without even taking the existing system out of use. Also, modularity allows a system to be moved and re-installed in a different shape using the same components.

What kind of ongoing maintenance must I perform?
Virtually none. A SpaceNow! System, properly installed, requires no maintenance.

How long do I have to wait for delivery after I order a System?
For standard systems in standard colors, SpaceNow! can ship in as few as five business days. Very large systems or special colors and sizes may take longer, the time depending on what is ordered.

Questions about the SpaceNow! Full-Deck System with recessed rails

You say that a SpaceNow! Full-Deck System is not attached to the floor in any way. How can it be stable enough not to move or to hold the weight?
Because all the rails and all the deck panels are bolted together to form a single, monolithic platform that simply cannot move. In fact, the more weight on the system, the more stable it becomes.

How does SpaceNow! compare in terms of quality and durability?
The SpaceNow! Full-Deck System is a premium quality, heavy-duty product capable of the highest weight-carrying capacity of any system offered to the office and record storage market. This means many years of trouble-free, maintenance-free operation. Thousands of installations throughout the country have proven its quality, durability and value.

What should I know about safety?
The SpaceNow! Full-Deck System incorporates a number of safety features: Low-profile deck only 1 3/4" high with sloped front molding; flush rails with no open channels in the deck; non-slip, ribbed vinyl deck surface; large rubber bumpers to provide generous finger clearance between closing sections. In addition, you may order optional Aisle Keepers™ which allow you to lock open the aisle you're working in. The designers of the SpaceNow! System have over 50 years' experience and thousands of installations with an unblemished safety record.

Questions about NoTrac® Trackless Systems

How does a trackless system work; what keeps the carriages in line?
A single guide channel is attached to the floor next to a wall or to the wall itself at floor level. The carriages roll on non-marring, urethane-rimmed ball-bearing wheels, guided and driven from one end by a patent pending arrangement of rollers and gears within this channel which prevents the carriages from twisting out of line.

Can the NoTrac® Trackless System be installed on carpeting or a floor that's not hard and smooth?
Absolutely! For carpeted or rough floors the system comes with "GlidePath,"™ flat 1/4"-thick steel runners to provide a hard, smooth surface for the wheels to ride on. When GlidePath™ is used nothing, not even the guide channel, is attached to the floor or wall.

What should I know about safety?
Without tracks on the floor there is no tripping hazard or anything on the floor to obstruct the movement of carts, a rolling stepstool, ladder or a wheelchair. Large rubber bumpers provide generous finger clearance between closing sections and, in addition, you may order optional Aisle Keepers™ which allow you to lock open the aisle you're working in. The guide channel incorporates an anti-tip system to prevent the carriages from tilting or lifting up.

Questions about Mobile SlatGrid™ Hybrid Storage & Display Systems

Why is it called a hybrid system?
Because it can be used for both storage or display or both at the same time. The installation featured on this website is in hybrid mode providing both storage and display.

What are the most important benefits of a hybrid system?
The salesperson has almost instant access to any item in storage while staying "connected" with the customer. Inventory is not hidden in a back room but is on display where the customer can see more products leading to additional sales or an impulse purchase. "Hidden storage becomes active selling."

What are the benefits of a Mobile SlatGrid™ system for storage?
Mobile SlatGrid accepts all of the hundreds of slatwall accessories: shelves, baskets, hooks, garment hangers, shoe racks, etc. Nearly anything can be stored, even things typically stored on shelves. A mobile system can increase the capacity of fixed storage along a wall by as much as 400% with multiple sliding levels that allow access to any part of the system. Ideal for long, narrow spaces.

What are the benefits of a mobile system for display?
The ability to present up to four times the number of items compared to a typical fixed display along the wall.

Can a Mobile SlatGrid™ system be installed in front of existing fixed slatwall?
Yes. And as mentioned before, it works with all the same accessories.

Can an existing Mobile SlatGrid™ system be expanded?
Yes. In both length and depth. There is no limit to the length; the depth can be up to 5 levels.

Do customers access a Mobile SlatGrid™ display by themselves?
Generally, no. The typical system is reached by the salesperson behind a counter. However, for a small system with the appropriate product it can be possible for the customer to have access.

What should I know about safety?
The display panels ride on rails recessed flush into a low-profile deck only 1-3/4" high with a non-slip, ribbed vinyl surface and sloped front molding. Each panel is linked to the rails and cannot be lifted up. At the top, the panels are attached to a sliding beam linked to the building wall. A "Proper Use" placard is provided for each system.

Does a Mobile SlatGrid™ system require maintenance?
Other than routine housekeeping - occasional vacuuming of the rail deck - the system requires no maintenance. However, it is important to keep the rail deck clear of any fallen objects or debris.

Does a Mobile SlatGrid™ system come with a warranty?
Yes, for a lifetime. For as long as you own the SpaceNow! system we will replace or repair any part found defective in materials or workmanship including any part that wears out in normal use. For one year from date of installation, we will also provide or pay for the labor involved. This warranty does not cover damage and/or defects arising from misuse, abuse, accident, neglect or use in a manner not intended for the equipment. Nor does the warranty cover damage or defects arising from improper or poorly executed installation unless such installation was performed or directly supervised by an employee of SpaceNow! or agent hired by SpaceNow!

Questions about the Hybrid ArtGlider™ Mobile Storage & Display Systems

Why is it called a "hybrid" system?
Because it can be used for both storage or display or both at the same time.

What are the most important benefits of an ArtGlider™ system?
The gallery staff person has almost instant access to any item in storage without a time consuming search for work hidden in a backroom on shelves or racks or the need to unwrap the piece when found. If installed in the front area, Inventory is not hidden in a back room but is on display where the customer can see more work possibly leading to additional sales or an impulse purchase. "Hidden storage becomes active selling."

What are the benefits of an ArtGlider™ system for storage?
It multiplies existing wall space up to 500%. As many as five sliding "layers" provide visible and accessible hanging surface for works of almost any size.

What are the benefits of a mobile system for display?
The ability to present up to five times the number of works compared to a typical fixed display along the wall.

How does ArtGlider™ accommodate larger works?
Sliding screens can be linked together to form wider surfaces. Screens can be any height in increments of 20". However, all screens in a single system must be the same height.

Can an existing ArtGlider™ system be expanded?
Yes. In both length and depth. There is no limit to the length; the depth can be up to 5 levels.

Do customers access an ArtGlider™ display by themselves?
Generally, no. The typical system is moved by the gallery staff. However, for a small system with the appropriate works it can be possible for the customer to have access.

What should I know about safety?
The display panels ride on rails recessed flush into a low-profile deck only 1-3/4" high with a non-slip, ribbed vinyl surface and sloped front molding. Each panel is linked to the rails and cannot be lifted up. At the top, the panels are attached to a sliding beam linked to the building wall. A "Proper Use" placard is provided for each system.

Does an ArtGlider™ system require maintenance?
Other than routine housekeeping - occasional vacuuming of the rail deck - the system requires no maintenance. However, it is important to keep the rail deck clear of any fallen objects or debris.

Does an ArtGlider™ system come with a warranty?
Yes, for a lifetime. For as long as you own the SpaceNow! system we will replace or repair any part found defective in materials or workmanship including any part that wears out in normal use. For one year from date of installation, we will also provide or pay for the labor involved. This warranty does not cover damage and/or defects arising from misuse, abuse, accident, neglect or use in a manner not intended for the equipment. Nor does the warranty cover damage or defects arising from improper or poorly executed installation unless such installation was performed or directly supervised by an employee of SpaceNow! or agent hired by SpaceNow!

More questions? Click here or call 1-908-345-2362.